Recommendations for Product Use:
Best Elk Antlers recommends consulting your veterinarian before providing antler chews to your dog. Please supervise your dog while he or she chews. If your dog uses his molars forcefully on the antler, remove it immediately. When antlers becomes small enough to choke on, they should be disposed. If the antler develops sharp edges, do not provide it to your dog but instead remove edges by rubbing it against sandpaper or concrete.
Best Elk Antlers is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.BestElkAntlers.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact [email protected] If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url TRUSTe will then serve as a liaison with us to resolve your concerns.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
If you order a Gift Certificate for someone else we will collect their name, email address, and mailing address. We collect this information for the sole purpose of providing them with the gift certificate that you have purchased for them. We do not use this information for any other reason nor will we share this information with third parties.
Agents/Service Providers We use other third parties such as a shipping company to fulfill orders, a third party shipping cart platform provider, and a credit card processing company to bill you for goods and services. We use Live Chat to assist you if you have questions while using our site or regarding your order. We will share your name, billing address, shipping address and credit card information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for promotional purposes.
Tell-A-Friend If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Best Elk Antlers stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at [email protected] to request that we remove this information from our database.
Updating/Accessing/Amending/Correcting Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it when you place another order on the site or by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.
Spam Email and Use of Email Addresses: We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties.
Blog: If you use the blog room on this Web site, you should be aware that any personally identifiable information including videos and photos you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.
Customer Testimonials/Reviews: We post customer testimonials and reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial or review to post their name along with their testimonial or review.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as storing items in your shopping cart.
Clear Gifs (Web Beacons/Web Bugs) Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
Links to Other Sites If you click on a link to a third party site, you will leave www.BestElkAntlers.com and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as www.BestElkAntlers.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to www.BestElkAntlers.com, you should read that site's privacy statement before providing any personally identifiable information.
Surveys or Contests From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners of prizes and to improve site functionality in the case of surveys.
Security We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can email us at [email protected] When entering sensitive information such as your credit card number on our order forms, this information is SSL encrypted by our third party platform provider.